Wellness is our main purpose. We contribute to improving the quality of life of our employees and support them in achieving their short- and medium-term goals. We do this by providing comprehensive solutions to apply in any area of their lives, and we have built a wellness ecosystem based on three pillars: financial, social, and digital.
Financial
Debt consolidation
We work so that over-indebted people can resolve their situation, have sufficient liquidity to ensure their quality of life, and rewrite their credit history.
Tarjeta Siempre Sí
It is a tool to rebuild the credit record. It provides USD60 in financing and the option of depositing up to USD1,500 to be used as a debit card. If clients show good behavior, they may opt for a classic card. As of September 30, 2023, Q3 million had been placed in over 6,000 cards.
Programa Bienestar (Wellness Program)
It allows clients to unify their debts, improve their liquidity, and save. The loan rate decreases if the client commits to start saving. Additionally, clients receive advice on how to organize their finances and rewrite their credit history.
As of September 30, 2023, the Programa Bienestar (Wellness Program) granted more than 142,000 loans that allowed beneficiaries to balance their income and expenses. Of these, nearly 34,000 began saving.
Social Housing
We finance low-income housing on soft terms. We participate in fairs that promote housing projects with the endorsement of the Instituto de Fomento de Hipotecas Aseguradas of Guatemala (Institute for the Promotion of Insured Mortgages).
Social
Financial education
Digital platform with free access to fourteen courses and two specializations on personal finance and skills that enhance human talent, generated by Crehana. A few months after its launch, it registered 1,295 users.
Free personal finance advice office for workers, whether they are Bantrab clients or not. It has provided approximately 14,000 personalized counseling sessions and more than 900 lectures to more than 67,000 workers. Thanks to this effort, more than 780 people have consolidated debts of $21.72million.
Workforce inclusion
17 internships at Bantrab for people with disabilities and students from the Instituto Neurológico de Guatemala (Neurological Institute of Guatemala).
A program that provides support, guidance, and financial security to people over 60, with employment and financial products under special conditions.
Annual hiring of 20 graduates from public schools, who achieve the highest scores in the Graduate Evaluation.
Hiring of 54 young apprentices pre-qualified by the Ministerio de Trabajo y Previsión Social (Ministry of Labor and Social Welfare), who will earn salary and legal benefits for four months. The open quota is 100 vacancies.
Sports Cluster
Sports are essential for physical wellness and contribute to social cohesion. For that reason, Bantrab supports the following disciplines
Soccer
Alliance with Real Madrid
The Spanish club trains Guatemalan trainers, coaches, and physical therapists to raise the level of local sports. Since October 2022, lectures have been given to learn about the Real Madrid model and the club’s good practices, as well as technical topics on injuries, sports nutrition, game improvement, comprehensive athlete training, and strength training, among others.
This alliance also extended to two products bearing the Merengue Club’s seal: the Tarjeta Real card and the Ahorro Real savings account.
National teams
Strategic support to the Federación Nacional de Fútbol (National Soccer Federation) of Guatemala, especially to the coaches and players of the Major League, Sub 20, Sub 17, and Sub 15 men’s and women’s national teams.
Guatemalan Clubs
Logistical and financial support to four teams in the Major League (Antigua GFC, Cobán Imperial, Malacateco and Deportivo Coatepeque), four teams in the First Division (Aurora FC, Deportivo Marquense, Santa Lucía Cotzumalguapa FC and Deportivo Barberena), and four academies for girls, boys, and young people (Futeca, Club Menedy, Tigrillos and La Guitarra).
Cycling
Strategic alliance with the Federación Guatemalteca de Ciclismo (Guatemalan Cycling Federation) to organize international events such as the Vuelta Ciclística Bantrab (Bantrab´s Cycling Tour) Tour), the men’s and women’s Vuelta a Guatemala (Tour of Guatemala), and the UCI MTB Bantrab.
Community Support
Sponsorship of social and cultural initiatives, by providing desks to schools in needy communities, volunteering in nursing homes, logistic support for an Inclusive Race for athletes with disabilities, and the creation of a space in our facilities for elderly community can sell the ice cream they produce.
Digital
Bantrab began its technological transformation five years ago to promote financial inclusion. The main efforts include:
Mobile application that has enabled the opening of almost 99,000 monetary and savings accounts, as well as the collection and payment of entrepreneurship and MSMEs.
Application for United States residents to send money free of charge and in real
time to their family and friends in Guatemala.